On Tuesday, a Singapore Airlines flight experienced extreme turbulence that resulted in one passenger’s death and thirty other injuries.
On a trip from London to Singapore, there was extreme turbulence that resulted in one passenger dying and over seventy others being hurt. The CEO of Singapore Airlines apologised in public on Wednesday.
“Very sorry for the traumatic experience” that every passenger on board flight SQ321 had on Tuesday, Goh Choon Phong apologised in a video message.
At 37,000 feet, a Singapore Airlines flight travelling from London to Singapore experienced an abrupt and intense turbulence. Together with 18 staff members, the Boeing 777-300ER aircraft was carrying 211 passengers.
There were discrepancies in the number of injured people reported by the airline and Samitivej Hospital. The airline stated that 18 passengers were hospitalised and 12 were receiving treatment in hospitals.
“On behalf of Singapore Airlines, I would like to express my deepest condolences to the family and loved ones of the deceased. We are very sorry for the traumatic experience that everyone on board SQ321 went through,” Mr Phong said.
He said that Singapore Airlines is committed to providing all necessary support and assistance to the passengers and crew members who were on board SQ321. He also said that they are also “fully cooperating” with the relevant authorities on the investigations.
According to Mr. Phong, 143 of the SQ321 passengers and crew members who were able to travel arrived in Singapore this morning on a relief flight. According to him, six crew members and an additional 79 passengers from SQ321, together with others who were on the flight and were receiving medical attention, are still in Bangkok.
“Please be assured that Singapore Airlines is here to help and support you during this difficult time,” added Mr. Phong.
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Horror On Singapore Airlines Flight
Singapore Airlines said that its flight, which took off from Heathrow Airport in London on Monday and was headed to Singapore, “encountered severe turbulence” en route.
The flight fell into an air pocket while the cabin crew was serving breakfast before it encountered turbulence, prompting the pilots to request an emergency landing at Bangkok’s Suvarnabhumi International Airport, where it landed at 3.45 pm (local time) on Tuesday.
The airline said that the sudden turbulence occurred over the Irrawaddy Basin in Myanmar about 10 hours into the flight.
Photographs from the interior of the plane showed large gashes in the overhead cabin panels, gas masks, and panels hanging from the ceiling.
A passenger said that some people’s heads had slammed into the lights above the seats and punctured the panels during the turbulence.
Bangkok Suvarnabhumi Airport general manager Kittipong Kittikachorn said that a 73-year-old British man died during the incident, likely due to a heart attack. Seven people were critically injured, some with head injuries, he told a press conference.
